Locally Owned and Operated since 1978
Member of the Better Business Bureau since 1994
Frequently Asked Questions
You may also call our expert plumbing, heating and air conditioning technicians at (916) 444-0551 7 days a week. There is no extra charge for weekend service!
Questions and Answers
1. What is it going to
cost?
The plumber will take a look at your project and
give you a firm price.
2.
How long does it take to get an appointment?
We’re typically able to provide same-day
service.
We offer service 7 days a week and
there’s no extra charge for weekend service
appointments.
3.
Once you find the problem, how long do I need to wait to get it
repaired?
4. What kind of warranty
do you offer on your work?
When the technician takes a look at the project,
he will let you know what kind of warranty we
can offer.
In most cases our warranty is one year on
labor and any parts we supply.
In some cases we may be able to offer a
longer warranty.
5. Are you licensed and
insured?
Yes and yes. We are licensed by the California
State Contractors License Board and we carry
workers’ compensation and general liability
coverage.
There’s no need to worry when we’re on
the job.
6.
Do you offer financing?
We offer no interest loans as well as other
convenient payment options.
We can help make it possible for you to
add comfort to your home - without breaking the
bank!
7. Why do faucets
leak?
Leaks occur when seals inside the faucet become
dirty or worn. Though you may choose to replace
worn parts, replacing your old faucet with a new
one can upgrade the look of your kitchen,
bathroom or tub/shower decor and avoid further
repair problems.
Bonney Plumbing, Heating, Air & Rooter Service carries a selection of
quality faucets, which are stocked on our
service vehicles.
Ask our plumbing technician to show you
our selection.
We can also order any type of specialty
fixture you like, and can install any fixture
you have purchased for your home.
8. Why do some
faucets cost so much more than others?
Some faucets are simply made better than others
with higher quality materials such as solid
brass or chrome-plated solid brass to achieve
superior levels of appearance, performance, and
durability. Although you may pay more for a
quality faucet, you will receive a higher value
for your money as a result of a longer-lasting
and more reliable product.
9. Can I replace
my two-handle faucet with a single-handle
faucet?
The answer in most
cases is yes. Generally, faucet dimensions and
sink openings are standard throughout the
plumbing industry. There are few exceptions
however, so it is a good idea to check sizes
first.
10. What is meant
by a "pressure balancing" shower faucet?
A pressure
balancing shower faucet senses fluctuations in
hot or cold water pressure, caused by actions
such as flushing toilets or starting
dishwashers. A pressure balancing valve
compensates for these fluctuations, keeping the
water temperature constant and comfortable.
11. How should I
clean polished brass faucets?
To remove dry water spots, use warm water and a
soft, damp cloth. Never use cleansers that
contain abrasives, harsh chemicals, alcohol or
other solvents. To maintain the luster of your
decorator faucet, occasionally apply a high
quality automotive wax - making sure that it
does not contain abrasives.
12. Why doesn't my
old water heater work as well as it used to?
This is usually due to a sediment buildup in
your tank. As water heaters grow older, they
accumulate sediment and lime deposits. If these
deposits are not removed periodically, the
sediment will create a barrier between the
burner and the water, greatly reducing the water
heater's performance level. This can result in
an increase in the amount of fuel required to
deliver hot water, which can waste energy
dollars.
Bonney Plumbing, Heating, Air & Rooter Service repairs all brands of
water heaters.
For new water heater installations,
upgrades and resizing, we can help you add
comfort to your home.